What happens on a visit
Your driver arrives on your area’s route day and works through each washroom in turn. At every unit they lift out the used liner, seal it and carry it out to the van, so nothing is tipped or emptied inside your building. A fresh antimicrobial liner goes in, and the driver checks that the pedal or sensor lid still opens and closes properly.
Before moving on, the driver photographs the unit and logs it against your site with the time of the visit. Those records sit in your online account next to your invoices and waste paperwork. If a facilities manager or an auditor asks when the third-floor bins were last changed, you can find the answer in a minute.
The sealed liners go to a licensed waste treatment facility. We are an upper-tier registered waste carrier, and you get an annual waste transfer note covering every collection from your site.
Choosing the right unit
Most cubicles take the 23 litre pedal bin. The 15 litre model is narrower, which matters in tight cubicles and in accessible toilets, where the bin needs to sit clear of the grab rails and the space beside the pan. Sensor lids open with a wave of the hand, so nobody touches the unit at all. Some surgeries and food businesses prefer them for that reason.
White suits most washrooms. Designer and chrome finishes are there for front-of-house washrooms in offices, hotels and restaurants, where the bins sit alongside polished taps and dispensers.
How many do you need? One in every cubicle used by women and one in each accessible toilet. A single bin by the basins means carrying a used product out of the cubicle, which is when products get flushed and drains block. Our guide to sanitary bin rules explains what the regulations expect.
What affects the price
Your written quote lists every unit, its size and finish, and how often it is serviced, with a price against each line. What moves the price is the number of units, the visit frequency, the finish and the type of lid. Collection, disposal, your annual waste transfer note and access to your online account come with the service.
If you run cleaning or FM contracts, we can service your clients’ washrooms under your name, invoice you rather than the client and send visit records you can forward. We never approach your clients directly. Our page for FM and cleaning contractors has the detail.
Switching from another supplier
Tell us when your current contract ends. We’ll fit our units on the day your old supplier collects theirs, so there is no week when the cubicles have no bins. If your contract needs notice, we’ll help you work out when to send it. Our terms are written in plain English.
Book a free site survey and we’ll count the cubicles with you, suggest a unit for each one and send a written price that lists every bin.
